Rules for Objects Managed by the Owner Platform

Owner Rules (Platform-managed Properties)

These rules govern the relationship between the owner (hereinafter – "the Owner") and MB "Breda LT" (hereinafter – "the Platform") when the Owner entrusts the Platform to manage a short-term rental property under the platform-managed properties model.

1. General Provisions

By using the Platform and choosing the platform-managed properties model, the Owner confirms that they are the lawful owner of the property or have all necessary authorizations to offer the property for short-term rental and to entrust the Platform with administering the associated processes.
The Owner confirms that offering the property for short-term rental and its use for this purpose does not violate applicable laws, homeowners' association rules, lease agreements, terms of credit agreements, third-party rights or other restrictions binding on the Owner.
By using the Platform, the Owner confirms that they have read these rules, understand them and undertake to comply with them.

2. Nature of the platform-managed properties model

In the platform-managed properties model, the Platform organizes and administers the majority of processes related to short-term rental of the property, including management of the property's calendar, pricing, communication with guests, reservation administration, check-in and check-out processes, cleaning, linen changes, replenishment of hygiene supplies and other routine operational tasks.
The Owner has a limited operational role in the platform-managed properties model. The Owner can monitor reservations, prices, revenues, expenses and other reports in their account and mark periods during which the property should not be rented, provided those dates are not occupied by customer reservations.
The Owner may also request additional cleaning or other extra services if such services are offered by the Platform.

3. The Platform's Role and Functions

In the platform-managed properties model, the Platform organizes the property's visibility, price management, calendar updates, reservation acceptance, communication with guests, accommodation administration and related daily processes.
The Platform may, at its discretion and guided by the property's commercial interests, set or adjust prices, minimum stay rules, availability, publication parameters and other operational settings.
The Platform organizes check-in and check-out processes and coordinates daily communication with guests.
The Platform provides services for organizing cleaning, linen, hygiene supplies and minor maintenance tasks within the limits set in these rules and in additional agreements.

4. Owner's Rights and Limitations

The Owner has the right to view their property's reservations, prices, reports, revenues, expenses, the Platform's commission fee and payable amounts in the owner account.
The Owner has the right to mark periods when the property should not be rented, provided those dates are not occupied by valid customer reservations.
The Owner does not have the right to unilaterally change pricing, the calendar, guest communications or other operational processes administered by the Platform, except to the extent directly allowed by the Platform's functionality or a separate agreement.
The Owner does not have the right to negotiate directly with guests regarding reservations, payments or terms outside the Platform if the specific listing is managed through the Platform.

5. Property Condition and Owner's Obligations

The Owner must deliver the property to the Platform in a condition suitable for short-term rental: safe, clean, lawful to use and meeting minimum quality and hygiene requirements.
The Owner is responsible for property ownership, usage and legality issues, as well as for long-term or capital repairs that exceed routine maintenance and minor repair limits.
The Owner must immediately inform the Platform of any circumstances that may affect the property's rental, legality, safety, usability or guest service.

6. Cleaning, Linen, Hygiene Supplies and Minor Repairs

In the platform-managed properties model, the Platform organizes or performs property cleaning, linen changes, and replenishment of hygiene supplies.
The Platform uses its own linen and hygiene supplies, and the related costs are included in the Owner's report and in the calculation of the final amount payable to the Owner.
The Platform has the right to organize and carry out minor repairs or necessary small works up to the amount agreed in advance with the Owner, if this is necessary for proper use of the property, guest service or damage prevention.
If required works or expenses exceed the agreed limit with the Owner, the Platform must obtain additional consent from the Owner, except in urgent cases where delay could cause greater damage or a serious disruption of service.

7. Additional Services under a Separate Agreement

By separate agreement between the Platform and the Owner, the Platform may additionally administer payment of utilities, pillow fee payments or other processes related to property operation.
Such additional services, their scope, expense calculation and administrative conditions are set out in a separate agreement or in clearly documented Platform rules.

8. Reservations, Customer Service and Communication

In the platform-managed properties model, the Platform handles guest inquiries, the reservation process, communication before arrival, during the stay and after it, insofar as this relates to the ordinary administration of the service.
The Platform has the right, for customer service purposes, to make operational decisions regarding the course of accommodation insofar as reasonably necessary for proper service delivery.
The Owner undertakes to cooperate with the Platform in cases of serious problems, disputes, security incidents, significant damages or other unusual situations.

9. Payments and Commission Fee

The Platform collects payments from guests for reservations and administers the related financial processes through the Platform or through its payment service provider.
All payments for reservations administered on the Platform must be made only through the Platform.
The Owner is prohibited from accepting direct payments from guests outside the Platform for reservations administered through the Platform.
In the platform-managed properties model, the Platform applies an 18% commission fee, which is calculated on the amount remaining after all expenses related to the property have been deducted.

10. Expenses, Commission Fee and Payable Amount

The amount payable to the Owner is calculated as follows: from the total amount of all completed reservations all expenses related to management and servicing of the property are subtracted, and from the remaining amount an 18% Platform commission fee is deducted. The remaining amount is paid to the Owner.
Expenses may include cleaning, linen, hygiene supplies, minor repairs, additional services organized by the Platform, administration of fees and other expenses directly related to property operation, if applied under these rules or a separate agreement.
The Platform provides the Owner with a monthly report on revenues, expenses, the applied commission fee and payable amounts, however relevant information may also be visible to the Owner on the Platform in real time or near-real time.

11. Payments to the Owner

Payments to the Owner are made according to the Platform's procedure to the bank account specified by the Owner or by another method agreed with the Platform.
The Owner must provide accurate and complete data necessary for payment administration, identity verification, tax or compliance requirements.
The Platform has the right to delay or withhold payments if a dispute arises, suspicions of fraud, a customer's claim, damage issues, chargebacks, technical errors, legal requirements or other justified risk circumstances.

12. Damage and Liability for Guests' Actions

The Platform is not liable for damage caused by guests to the property, inventory or other Owner's assets.
The Platform may mediate in cases of damage, loss or disputes, collect information, communicate with the guest and help coordinate a resolution, but such mediation does not mean that the Platform assumes responsibility for the guest's actions or guarantees compensation for the damage.
The Owner remains responsible for assessing and arranging insurance for their property, risk management and other protective measures.

13. The Platform's Rights

The Platform has the right to, at its discretion, adjust the property's prices, availability, minimum stay length, operational settings and customer service processes if reasonably necessary for efficient property management.
The Platform has the right to temporarily suspend the property's publication, reservations or payments if significant technical, legal, quality, safety or dispute risks arise.
The Platform has the right to require additional information, documents or actions from the Owner if necessary to ensure property management, legality, guest service or execution of financial processes.

14. Taxes, Accounting and Additional Obligations

The Owner is solely responsible for fulfilling taxes, levies, accounting, declarations and other legal and financial obligations related to their activity, except for areas that the Platform administers under a clear separate agreement.
If the Platform administers utilities or other taxes under a separate agreement, this does not change the general rule that the Owner remains responsible for the legality and existence of the Owner's obligations.

15. Personal Data and Cooperation

The Owner, by using the Platform and receiving reservation-related data, must comply with applicable personal data protection laws.
The Owner is not entitled to use guest data for purposes other than reservation administration, provision of accommodation services and fulfillment of legal obligations, unless there is another lawful basis.
The Owner must cooperate with the Platform when necessary to examine disputes, complaints, legal inquiries, security incidents, damage cases, payments or compliance checks.

16. Limitation of Liability

To the extent permitted by applicable law, the Platform is not liable for indirect losses, lost profits, reputational damage, lost opportunities or other indirect consequences related to the application of the platform-managed properties model.
The Platform is not liable for guests' actions or omissions, actions of third-party service providers, force majeure circumstances, technical disruptions or other circumstances reasonably beyond the Platform's control.
No provision of these rules limits liability in cases where such limitation is not permitted by applicable law.

17. Amendment of the Rules

The Platform has the right to amend these rules when necessary for legal, technical, security or business reasons.
Material changes take effect from their publication on the Platform or from a later date specified in the rules or notice.
Continued use of the Platform after the rules take effect is considered acceptance of the updated version of the rules, except where applicable law provides otherwise.

18. Applicable Law and Dispute Resolution

These rules are governed by the law of the Republic of Lithuania, unless mandatory laws provide otherwise.
All disputes are first resolved by negotiation in order to reach an amicable solution.
If the dispute cannot be resolved amicably, it shall be settled by a competent authority or court in accordance with applicable law.

19. Final Provisions

By using the Platform, the Owner confirms that they understand the nature of the platform-managed properties model, the Platform's active role in managing the property, the principles for calculating expenses and the commission fee, the payment logic, and agree to these rules.